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The information technology (IT) and telecommunications industries are characterised by their increasingly rapid pace of change.
The Emergency Telecommunications Cluster (ETC) is not currently active in Antigua and Barbuda, but World Food Programme (WFP), i
Applications now open for the following ETC training courses:
Let's Comm Digital
- Training dates: 10 - 17 June, 2017
- Location: Revinge, Swed
The Emergency Telecommunications Cluster (ETC) in collaboration with its partners, invite qualified ICT responders to apply for the following ETC trainings courses in 2018.
In 2015 the ETC adopted its 2020 Strategy that seeks to ensure that all those responding to emergencies within the humanitarian sector- including communities affected by crisis- have access to vital communication services.
The five-day Let's Comm Digital training course will be held 26 to 30 October 2015 in Sweden.
The five-day Let's Comm Digital training course will be held 13 to 17 December 2015 in Erbil, Iraq.
The Asia-Pacific Telecommunity (APT) will organize the 10th Policy and Regulation Forum for Pacific (PRFP-10) from 25 to 27 April 2017 in Nadi, Fiji.
When COVID-19 resurged in CAR in early 2021, causing a 44 percent rise in deaths, the World Food Programme-led Emergency Telecommunications Cluster (ETC) re-launched its toll-free 1212 COVID-19 hel
Turn immediately left after the arrivals hall at tiny Beira airport and you will find the humanitarian operational hub – a sweaty, airless room except for one door that leads on to the runway. It is buzzing with activity.
"Ultimately, access to communications is fundamental to improving lives and dignity, livelihoods and economies."
The message of the importance of communications in humanitarian emergency repsonse was delivered loud and clear today at the inaugural ETC Connect Day held in Washingt
Radio broadcasters in Mozambique are at the heart of the community, spreading information that can save lives during a natural disaster.
Watch the video.
More than 1.9 million listen
GUIUAN - Generally, being woken up at the crack of dawn to your neighbour hammering away frantically does not make for a good morning. Here in Guiuan, well, it's still quite startling but once you remember where you are, it's actually quite comforting.
“The impact of what the ETC has done is amazing," says Jalal Shah, Global ETC Coordinator. "In one hub, we’re providing connectivity to NGOs from all over the city who come to get online and check their emails.
The Bahamas is an Atlantic archipelago comprising around 700 islands, located southeast of Florida and north of Cuba, with a total land area of 13,880 square kilometres. Its population of approximately 400,000 is largely urban and concentrated in the capital, Nassau.
The Bahamas is an archipelago in the Caribbean region of over 700 islands with an estimated population of 389,482. The islands are vulnerable to storms and floods during the annual hurricane season from June to November, frequently impacting on its people.
Hurricane Dorian – a category 5 hurricane – made landfall over the northern Bahamas from 1-3 September, resulting in wind speeds of up to 300km/h and storm surge flooding of 18-23 feet (5.5-7 metres) above normal tide levels.
Violence in Rakhine State which began on 25 August 2017 has driven an estimated 900,000 Rohingya refugees across the border into Cox’s Bazar, Bangladesh. The speed and scale of the influx has resulted in a critical humanitarian emergency.
Part of the task of informing refugees is taken on by the United Nations International Organization for Migration (IOM) through its Communicating with Communities (CWC) program.
Covered in bright logos and resembling a hot air balloon fighting to bust free, the inflatable emergency.lu.
In celebration of World Humanitarian Day, we honour the dedicated individuals who work tirelessly to bring hope and aid to those in need.
ROME – In a sign of growing confidence in technology’s potential to transform humanitarian assistance, Belgium is contributing €2 million worth of funding to promote innovative projects by the World Food Programme (WFP).
This piece entitled "The benefits and challenges of ICT in PNG" shares some interesting statistics and commentary.
Bermuda is a British Overseas Territory in the North Atlantic, located approximately 1,050 kilometres east of North Carolina. It comprises seven main islands and 170 islets and rocks, with a total land area of 54 square kilometres.
It feels amazing to perform the role of “the enabler”
What is your current role?
Head of Unit for ICT in the World Food Programme, Nepal Country Office and Coordinator for Emergency Telecommunications Cluster (ETC).
Big Data can improve the response to humanitarian crises by enabling earlier detection and distributing warnings to potentially affected groups.
Data services like Mobile Money are also transforming response, according to the World Food Programme’s Pierre Guillaume Wielezynski.
Written by Sanya Ruggiero – WFP IM Officer in the Pacific
By Bipin Jha, Information Management and Reporting Officer, ETC Palestine
“I’ve never seen a more holistic approach to emergency collaboration as I’ve seen here in Haiti,” says Steve Hailey, NGO ETC Coordinator in Haiti.
As the Caribbean enters hurricane season, preparedness is more than a precaution—it's a lifeline.
From 02 to 04 July 2025, the Emergency Telecommunications Cluster (ETC), led by the World Food Programme (WFP), delivered targeted communications training in Honiara to boost emergency preparedness in the Solomon Islands.
This 4-day workshop focuses on business continuity management (BCM) and network resilience in the context of mobile network operators (MNOs). The event is a collaboration between GSMA and the Pacific Islands Telecommunications Association (PITA).
This year, the ETC encourages more guest contributions – blog posts, articles, opinion pieces etc. – from its network of organisations!
Cameroon, officially the Republic of Cameroon (French: République du Cameroun), is a country in the west Central Africa region.
High quality learning products are developed and delivered to equip staff with the necessary knowledge, skills, and attitude to work with and respond as the ETC when emergencies happen.