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Hurricane Beryl―the strongest hurricane in the history of the Atlantic in the month of June―formed on 30 June 2024 as a Category-4
On the morning of 5 October, Hurricane Matthew, the Caribbean's worst storm in nearly a decade hit parts of the Bahamas, Haiti and Cuba. Hurricane Matthew caused significant damage in the three countries, exacerbating existing vulnerabilities.
On 28 October 2025, Hurricane Melissa made landfall in Jamaica as a Category 5 storm, causing widespread damage to homes, health facilities, schools, and critical infrastructure.
In the wake of Hurricane Melissa, the Emergency Telecommunications Sector (ETS) has been on the ground in Jamaica, working alongside national authorities to restore critical connectivity and support the humanitarian response.
The ETC Annual Report 2025 captures a year of significant operational challenges and major achievements across global emergency telecommunications.
“Uncertainty will always be part of an emergency, but structure is something we can create together.”
With national telecommunications and power services largely restored in Jamaica, the ETS officially concluded its support to the Hurricane Melissa response on 22 December.
Multi-stakeholder Forum on the Role of Telecommunication/ICTs for Disaster Management and Risk Reduction for the Caribbean Islands
Location: Roseau, Dominica
Date: 4-6 December 2018
One month since Hurricane Melissa struck the Caribbean, the Emergency Telecommunications Cluster (ETC) continues to provide critical ICT coordination and connectivity support across affected parishes in Jamaica.
The World Food Programme (WFP), through its Caribbean Multi-Country Office (MCO) in Barbados, is enhancing Emergency Telecommunications Cluster (ETC) preparedness across 22 Caribbean nations.
Action on Disaster Relief 2018 presents an invitation-only Emergency Telecommunications Cluster Meeting in Panama
Three weeks after Hurricane Melissa tore through the Caribbean, ETS is on the ground in Jamaica, supporting the Office of Disaster Preparedness & Emergency Management (ODPEM) and coordinating with the Caribbean Disaster Emergency Management Agency (CDEMA) and partners to power connectivity fo