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A story about the initiative that made humanitarian responders feel safe when evacuations began in Sudan while most means of communication were down.
In early August 2025, the Emergency Telecommunications Cluster (ETC), in collaboration with the World Food Programme (WFP), deployed a mobile network to Al-Sadaqah camp in Port Sudan.
“Sudan taught me that our impact often comes down to the question: what is within my capacity?”
From 21 October to 14 November 2025, the ETC/ETS annual user satisfaction surveys gathered feedback from 600 respondents across operations in Nigeria, Palestine, Sudan, Syria, and Ukraine, assessing services, coordination, information management, and overall cluster support effectiveness.
One month, two countries, 21 humanitarian partners ??
The ETC in Sudan has just concluded its large-scale assessment of access routes from the Chad border to the Darfur region.
Communications networks have been established by the ETC in Sudan to keep life-saving humanitarian assistance flowing.
The ongoing conflict had disrupted several networks that threatened vital humanitarian operations across the country.
One year on since ETC activation in Sudan on 25 May 2023. One year of impactful work amid a volatile and complex security situation to make sure responders can communicate ??
✔️ 5 operational areas with ETC services
✔️ 700 humanitarians connected to the internet
Since the outbreak of conflict on 15 April 2023, Sudan’s communications infrastructure has been heavily impacted.
On 21 August 2024, the ETC successfully activated a 1Gbps dedicated undersea fibre connection in Port Sudan.
Urgent appeal: ETC funding crisis threatens critical humanitarian connectivity in Sudan
The Emergency Telecommunications Cluster (ETC) in Sudan is facing a severe funding shortfall that threatens to disrupt life-saving connectivity services at a time when humanitarian nee
On World Humanitarian Day 2025, we honour the courage and commitment of humanitarian workers who risk everything to help others.