Highlights

• The Emergency Telecommunications Sector (ETS) expanded its Internet communications services in Maiduguri to cover the second accommodation phase in the Red Roof humanitarian camp.
• The ETS is engaging with humanitarian partners to gather their plans for 2019 as well

Highlights

• The Emergency Telecommunications Sector (ETS) trained 12x radio operators to efficiently man the Communications Centres (COMCENs) deployed at the humanitarian hubs in Borno state and in Maiduguri and Damaturu capital cities, in Borno and Yobe states respectively.
• T

Highlights

• As part of the future of security telecommunications project, the ETS hosted a Telecommunications Security Standards (TESS) mission to review the Emergency Communications Systems (ECS) in place in North-East Nigeria.
• The ETS continues to provide vital communic

Highlights

• Inter-agency Internet services were deployed on 12 February at the International Humanitarian Partnership (IHP) camp in Maiduguri.
• The Emergency Telecommunications Sector (ETS) finalised the upgrading of the UN Department of Safety and Security (UNDSS) Communicatio

Highlights

• The Global Emergency Telecommunications Cluster (ETC) Coordinator visited the ETS operation in Nigeria to engage with stakeholders and identify areas of collaboration.

Highlights

• The Emergency Telecommunications Sector (ETS) is maintaining the Digital Mobile Radio (DMR) in Maiduguri and is redesigning the whole radio network in North-East Nigeria to make sure it can cope with the communications requirements of the entire humanitarian community.

Highlights

• The Emergency Telecommunications Sector (ETS) deployed Internet connectivity and security telecommunications services at the first humanitarian hub in Gwoza.
• The first Local ETS Working Group in Maiduguri took place on 7 April and participants from five agencies at

Highlights

• The Emergency Telecommunications Sector (ETS) deployed vital communications services at the humanitarian hubs in Ngala and Bama. 
• The ETS received a new contribution from the Norwegian Ministry of Foreign Affairs and it is now 79% funded.
• The ETS is wo

Highlights

• The ETS has started organising training for government counterparts on Information Technology (IT) emergency management and for the entire humanitarian community on digital radio technology.
• Maintenance works were carried out on the analogue repeater in Maiduguri t

Highlights

• The ETS is upgrading the security telecommunications network in Maiduguri to Digital Mobile Radio (DMR).
• A user satisfaction survey was launched to gather feedback from humanitarians using vital communications services.
• The ETS completed the installation of

Highlights

• The ETS assisted the UN Department of Safety and Security (UNDSS) in relocating the Security Communications Centre (SCC) in Abuja and in conducting a refresher training for radio operators.&nbsp

Highlights

• The ETS in Nigeria received a contribution of US$720,840 from the Office of U.S.

Highlights

• During 2018, ETS communications services have been used by 2,931 humanitarians from 106 United Nations (UN) agencies, local and international Non-Government Organisations (NGOs) across North East Nigeria.

Highlights

• During the uncertain electoral period, the ETS focused on carrying out preventive maintenance on the communications services deployed in Maiduguri and on providing remote support to services deployed in field locations to ensure their full operability.
• The ET

Highlights

• In line with the increasing connectivity needs of the humanitarian community, the ETS doubled the bandwidth in all the operational field humanitarian hubs in Borno state.
• To ensure ETS security communications services are efficiently used to support a safer h

INFOGRAPHIC: ETS Nigeria User Satisfaction Survey August 2018 - Key Highlights

The Emergency Telecommunications Sector in Nigeria delivered services to over 1,200 humanitarians so far in 2018.

Key Findings

The ETS User Feedback Survey resulted in an overall user satisfaction rate of 96% across the core ETS services (Internet connectivity and security telecommunications services) provided in North-East Nigeria.

Between 01-04 July 2025, three Pacific Waves Training Alliance modules—MSS End User, RTS End User, and ToT EDIP—were delivered in Honiara, Solomon Islands, to 23 participants, mainly from the National Emergency Response Team.

Between 17–20 June 2025, three Pacific Waves Training Alliance modules were delivered in Samoa: 

Between 10–13 June 2025, three Pacific Waves Training Alliance modules—Mobile Satellite Systems (MSS) End User, Radio Telecommunications Systems (RTS) End User, and Training of Trainers (ToT–EDIP)—were delivered to 24 first responders in Tonga.