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Nowhere is the basic human need to communicate more apparent than in a disaster situation. Whether it is to find a lost loved one, or gain access to vital supplies or information, one of the first things we reach for is our mobile phone.
This story was originally published on WFP Innovation Acc
ICT officers, Ivan Storr and Hugh Macready were deployed from Australia to Haiti to respond to the earthquake emergency. Members of RedR Australia, Ivan and Hugh joined the World Food Programme (WFP) team to restore electrical services and communications.
Action on Disaster Relief 2018 presents an invitation-only Emergency Telecommunications Cluster Meeting in Panama
2017 was a devastating year for natural disasters in Central and South America, with hundreds of lives lost. Peru was the first to be hit at the beginning of the year with heavy floods, during which over a 150 people died.
This workshop will bring together National Disaster Management Offices (NDMOs), Telecommunications Ministries, Regulators, NGOs and the private sector to work on a strategy related to emergency communications across Samoa, Fiji, Vanuatu, Solomon Islands and Tonga.
The Pacific is one of the world's most disaster-prone regions, with Pacific Island Countries (PIC) ranked among the most vulnerable in the world to natural disasters, due to rising sea levels and increasing severe weather patterns, caused by the effects of climate change.
The United Nations World Food Programme (WFP) is hosting a Regional Pacific Emergency Telecommunications Cluster (ETC) and Logistics Cluster Workshop in Port Vila, Vanuatu.
PORT VILA– Preparing for and responding to threats posed by natural and man-made disasters are major themes being discussed at the first-ever joint meeting of the Regional Pacific Logistics Cluster and Emergency Telecommunications (ETC) Cluster which opens in Port Vila, Vanuatu, today, co
Guidance for responders leading Emergency Telecommunications Cluster operations
In 2005, when the Cluster Approach was introduced, the Emergency Telecommunications Cluster (ETC) was activated in one emergency – the Pakistan earthquake.
It’s a busy day in Kutupalong Registered Camp in Cox’s Bazar, Bangladesh. The entry road is jammed with Rohingya refugees queuing to receive relief goods or trying to take them back home.
The Remote Site on Vehicle (RSoV) solution is effective in situations where essential communication services, such as GSM networks, satellite phone coverage, and Very High Frequency (VHF) repeater coverage, are unavailable.
At 4:40am on November 8th 2013 Typhoon Haiyan slammed into the Visayas region of the Philippines.
The Emergency Telecommunications Cluster (ETC) has developed a model to assess the benefits of investment in emergency telecommunications preparedness.
"I am fully dedicated to working within cultural bounds to make sure women have access to the very ICT that is changing the lives of the rest of the world."
For the tiny Himalayan nation of Nepal, the last two months have been punctuated by earthquakes and aftershocks resulting in large-scale humanitarian response efforts.
It would seem that you learn something new every day in this job. Sitting in the back of a pick-up truck with his colleagues LP Svensson and Mike Duffin of Ericsson Response, Prakash Muniandy (former ETC Coordinator in Vanuatu) had just landed on Tanna from Port Vila.
Since the beginning of the conflict in Yemen in 2015, Aden, the fourth largest city in the country, has been severely affected. The ongoing war has had an impact on a large number of facilities in the city, including World Food Programme’s premises, as well as on infrastructure.
The rain is falling heavily in Cox’s Bazar. The ETS team – Alpha Bah, Chief of the ETC, Phyza Jameel, Services for Communities (S4C) advisor, and myself get into a minivan to visit some of the refugee camps and new settlements in the region. The vegetation around is lush and green.
Humanitarian pilots flying over Syria can now speak directly with ground teams mid-flight, thanks to a new Airband Radio system installed by the ETC in June 2025. This real-time link boosts safety, coordination, and response in high-risk zones over Damascus and Aleppo.
The Emergency Telecommunications Sector (ETS) in Nigeria shows us why it is so critical for humanitarian responders to know how to use a handheld radio to stay safe during field missions, amid potentially perilous security conditions.
In the Central Sahel region, where over 40 percent of the population lives below the poverty line [1], there are stark inequalities in access to basic social services, including access t
The Emergency Telecommunications Cluster (ETC) is not currently activated in Saint Martin, but World Food Programme (WFP), in its capacity as global ETC lead, is supporting the response activities coordinated by the Caribbean Disaster Emergency Management Agency (CDEMA) following t
"Be confident and stay true to yourself. Your skills and professionalism will get you far."
What is your current role?
Samoa – officially the Independent State of Samoa – is an island nation in Polynesia comprising two main islands (Upolu and Savai’i), two smaller inhabited islands (Manono and Apolima), and six uninhabited islets.
The Emergency Telecommunications Cluster (ETC), led by the World Food Programme (WFP) in the Pacific, has kicked off a vital week of training in Apia, Samoa.
Apia, Samoa – Emergency responders and telecommunications experts from across the Pacific are converging in Apia on 11-13 July to discuss ways to improve emergency communications for disaster, at the first regional workshop of its kind jointly hosted by the Samoan Government and
Today, when an emergency strikes anywhere across the globe, the Emergency Telecommunications Cluster (ETC) network kicks into action deploying people and equipment neces sary to provide urgent communications services to the humanitarian community. Tomorrow, this won't be enough.
The Emergency Telecommunications Cluster (ETC) and the Government of Luxembourg will conduct a Satellite Community Business Consultation on 9 June 2015 in Luxembourg, under the auspices of the UN Office for the Coordination of Humanitarian Affairs (OCHA).
Dubai, 30 May 2016 – From the migrant crisis in Europe, to the earthquake in Nepal, the ability to communicate is essential to humanitarian emergency operations.
World-leading satellite operators step up support for the global humanitarian community
Geneva, 14 October - In the past year alone, global natural disasters including in Vanuatu, Nepal and the Philippines demonstrated the critical role of communications i
Mzee in Kiswahili means ‘old man full of wisdom’ – a word used to describe Amos Mwea by colleagues at the WFP Somalia Country Office.
To strengthen frontline safety and coordination in Ukraine, the Emergency Telecommunications Cluster (ETC) has activated two new VHF repeater sites in Kryvyi Rig and Velyka Oleksandrivka.
With three years of presence in Ukraine, ETC continues to provide critical telecommunication services to the humanitarian community.
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This course will provide essential and basic knowledge about the importance and implementation of radio-based Security Communications Systems. |
Applications are now closed.
This is a virtual course that will include a mix of live sessions and self-paced e-learning.
Seats: 16
Application Deadline: 26 July, 2023 (Midnight GMT)
Security Communication Systems are an essential part of humanitarian operations, not only as a security mitigation measure, but as a backup communications system that has been used effective after sudden onset emergencies and natural disasters.
The sun rises on another day in Maiduguri with the Harmattan haze covering the city. The Harmattan is a dusty wind which blows during the dry season from the Sahara desert over West Africa.
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A core ETC competence, this course will enable learners to have a good understanding of what a service mindset is and how do we respond with this mindset while delivering ETC services. |
ETC Services are deployed in defined ‘common operational areas', i.e. areas approved by the Humanitarian Country Team in which the majority of United Nations agencies and Non-Governmental Organizations are based.
Communication has to work both ways, with humanitarians listening to the population they are trying to help.
Jalal Shah, Global ETC Coordinator, touched down in North East Nigeria recently to visit the Emergency Telecommunications Sector (ETS) team operating there. He had a look at operations and met with stakeholders to discuss future for ETS collaborations.
Early April and the Red Roof humanitarian hub – home to ETS staff, as well as all responders from United Nations (UN) agencies and humanitarian organizations in Maiduguri – seemed quieter than usual. The usual bustle and the numerous
Early April and the Red Roof humanitarian hub – home to ETS staff, as well as all responders from United Nations (UN) agencies and humanitarian organizations in Maiduguri – seemed quieter than usual. The usual bustle and the numerous activities have now quietened as most staff are working f
A young boy down by the river was yelling at a cow. He had the same pose my niece has when she’s yelling at the neighbour’s dog. I could almost hear him yelling “No Frankie, this is where I play and that’s where you play!” He wasn’t of course. I have no idea what he was saying.
Gear.Up is an intensive six-day emergency simulation exercise drawing nearly 200 participants, facilitators and observers from over 40 different humanitarian organisations to Neuhausen, Germany, from 14 to 20 October 2018.
On the night of 13 August 2017, the city of Freetown and its outskirts experienced torrential rains and mudslides that continued well into the morning of 14 August 2017.