Haiti

ETC Activities

Haiti is a country of approximately 11 million people that is susceptible to natural disaster (flooding, drought, hurricane, earthquakes) as well as political and economic instability. Shaped like a horse shoe, Haiti has two main peninsulas, one in the north and another in the south. Between the peninsulas is the island of Gonaive. Two-thirds of the country is mountainous. The official languages are Creole and French, with some also speaking English and Spanish.

On 12 January 2010, Haiti was struck by a devastating earthquake near the capital, Port au Prince. Shortly after the 2010 earthquake a cholera outbreak impacted Haiti. In 2012 Hurricane Sandy resulted in significant flooding in Haiti, and shortly after a period of El Niño drought.

In response to Hurricane Matthew in October 2016,  World Food Programme (WFP) as lead of the ETC, convened the Haiti ICT Working Group, collaborating with government, private sector and humanitarian partners on the ground to ensure a coordinated response. The coordination by WFP was led out of Port-au-Prince. 

Haiti is as a priority country for ETC preparedness under the ETC2020 strategy. As part of the ETC preparedness activities, WFP as lead of the ETC, partnered with GSMA on a mission to Haiti (Port au Prince) in November 2017. The ETC met with key stakeholders including the Direction of Civil Protection (DPC), telecommunications regulator (CONATEL), Digicel, AGERCA and a number of humanitarian agencies. This follows an initial ETC preparedness mission to Haiti led by the US Department of State and World Vision International in 2016. 

ICT Profile

Country background
Country name
Haiti
Capital city
Port-au-Prince
Name of national disaster management agency
Name of telecommunications ministry

Ministere des Travaux Publics, Transports et Communications (MTPTC)

Name of telecommunications regulator
Population

10,981,229

Source: World Bank 2017

Country narrative

Haiti is extremely vulnerable to natural hazards, with more than 90 percent of the population at risk. The southern peninsula is still rebuilding after Hurricane Mathew, a natural disaster that caused damages equivalent to 32 percent of GDP.

Nevertheless, the country has taken significant steps to prepare for these inevitable natural disasters. While Hurricanes Irma and Maria skirted the island of Hispaniola, initial assessments show that the Haitian authorities were better prepared and had incorporated lessons learned from the experience with Hurricane Matthew.

Source: World Bank

INFORM Risk Score

6.5 (very high)

Source: INFORM Risk 2019

International Calling Code

509

Internet country code

.ht

Electrical standard

Voltage: 110V, Frequency: 60Hz, Plug type: A, B

Local UN/NGO ICT WG in place

Yes - active

Electrical standard

Voltage: 110V, Frequency: 60Hz, Plug type: A, B

Local UN/NGO ICT WG in place

Yes - active

Lead agency of UN/NGO ICT WG

World Food Programme

CWC WG in place

No

Key ICT statistics
Fixed-telephone subscriptions per 100 inhabitants

0

Source: ITU ICTeye 2017

Mobile-cellular subscriptions per 100 inhabitants

57.4

Source: ITU ICTeye 2017

Fixed (wired)-broadband subscriptions per 100 inhabitants

0

Source: ITU ICTeye 2017

Mobile-broadband subscriptions per 100 inhabitants

28.2

Source: ITU ICTeye 2017

GSMA mobile connectivity index score

33.9 (Low-Med)

Source: GSMA Intelligence 2017

3G coverage % of population
Contact list

The contacts across sectors are provided as follows.

Type of organization
Government
Name
Fritz Caillot
Position
Minister
Location
Port-au-Prince
Type of organization
Government
Name
Jean Marie Maignan
Position
Director of Communications
Location
Port-au-Prince
Type of organization
Government
Name
JeanDavide Rodney
Position
Director-General
Location
Port-au-Prince
Type of organization
Government
Name
Gregory Domond
Position
Consultant
Contact number(s)
+509-3415-4040
Location
Port-au-Prince
Regulations and rules
Description

This describes some of the regulations and rules related to the use of emergency telecommunications equipment in Haiti.

Regolations/Rules
Policy name
Description

The Tampere Convention guides the use of emergency telecommmunications in disaster response. Haiti signatory in 11 February 1999.

Policy name

No current drone-related laws in Haiti. It is recommended to contact Haiti’s Office of Civil Aviation (OFNAC) for related matters.

Communications service providers
Mobile network operator (MNO)
Company name
Digicel
GSMA HCC signatory
Yes
Parent company name (majority holding)
Digicel Group
Service description
Mobile network operator
Coverage map (provide URL)
https://www.digicelgroup.com/ht/en/mobile/Explore/network/coverage-map.html
Mobile money service available
Yes
Mobile money service info
Mobile money service is called "Tcho Tcho"
Fibre optic network
Yes
Voice and SMS services
Yes
3G/4G data services
Yes
Internet service provider (ISP)
Company name
Natcom
Service description
Fixed internet service provider for consumer and business users. Natcom is also a mobile network operator in Haiti.
Fibre optic network
Yes