ETC Activities: 

Haiti is a country of approximately 11 million people that is susceptible to natural disaster (flooding, drought, hurricane, earthquakes) as well as political and economic instability. Shaped like a horse shoe, Haiti has two main peninsulas, one in the north and another in the south. Between the peninsulas is the island of Gonaive. Two-thirds of the country is mountainous. The official languages are Creole and French, with some also speaking English and Spanish.

On 12 January 2010, Haiti was struck by a devastating earthquake near the capital, Port au Prince. Shortly after the 2010 earthquake a cholera outbreak impacted Haiti. In 2012 Hurricane Sandy resulted in significant flooding in Haiti, and shortly after a period of El Niño drought.

In response to Hurricane Matthew in October 2016,  World Food Programme (WFP) as lead of the ETC, convened the Haiti ICT Working Group, collaborating with government, private sector and humanitarian partners on the ground to ensure a coordinated response. The coordination by WFP was led out of Port au Prince. 

Whilst Haiti was spared the worst of recent (September 2017) Hurricane Irma and Hurricane Maria, communities in some parts of the country were impacted by high winds, heavy rains and flooding. 

Haiti is as a priority country for ETC preparedness under the ETC2020 strategy. As part of the ETC preparedness activities, WFP as lead of the ETC, partnered with GSMA on a mission to Haiti (Port au Prince) in November 2017. The ETC met with key stakeholders including the Direction of Civil Protection (DPC), telecommunications regulator (CONATEL), Digicel, AGERCA and a number of humanitarian agencies. This follows an initial ETC preparedness mission to Haiti led by the US Department of State and World Vision International in 2016. 

Contact details and social media channels for the Direction of Civil Protection (DPC):

Country Profile: 

Telecommunications regulator: National Council of Telecommunications (CONATEL)

Restrictions: 5.2GHz and HF radio requires frequency authorisation


There are two mobile networks operators in Haiti:

  • Digicel
  • Natcom

Digicel: mobile data (3G/4G), fibre optic and microwave links

Natcom: mobile data (3G/4G), fibre optic and microwave links

Access Haiti: ISP, fixed and wireless point-to-point links

Hainet: ISP, wireless point-to-point links


Port au Prince, Haiti
12 March 2018 - 3:30 pm GMT to 13 March 2018 - 10:00 pm GMT
Panama City, Panama
05 February 2018 - 8:00 pm GM to 11:00 pm GMT
18 September 2017 - 2:00 pm GM to 3:00 pm GMT
18 January 2017 - 1:00 pm GMT
04 October 2016 - 3:00 pm GMT

Related updates


14 January 2019


14 January 2019


05 June 2018


14 September 2017


06 September 2017