Information Management

The ETC Operational Information Management team keeps all partners in the loop about ETC’s on-the-ground activities.

Table of contents

I1.0 Dedicated space on the cluster information management and collaboration platform


Provide a dedicated space on the cluster information management and collaboration platform for project documents, standards, best practices, policy, processes, lessons learned, assessment tools, operational tools, knowledge base and templates.

Standard/Optional service: Standard

Activation time: 1st week

 

Assessment of common security telecommunication infrastructure needs for Humanitarian community.

 

Purpose Identify gaps and requirements for enabling MOSS compliance (please see MOSS documentation for details). Identify existing resource gaps and requirements
Description The purpose of the security telecommunications assessment is to identify the current status of communications infrastructure within the operational theatre. Once completed, the assessment will identify gaps within the telecommunication infrastructure and based on those gaps will develop recommendations which form the basis for the provision of a common security communications backbone and also identify other potential projects.
Service Description Status  Final
Standard Features Prepare a report that describes the present status of and recommendations on: VHF network - Frequency allocations - Coverage and capacity - Usage (no. organizations/users, operational schedule) - Regulatory UHF network - Frequency allocations - Coverage and capacity - Usage (no. organizations/users, operational schedule) - Regulatory HF network - Frequency allocations - Coverage and capacity - Usage (no. organizations/users, operational schedule) - Regulatory Satellite phone - Network availability identification and any restrictions (Thuraya, Iridium, etc). Radio Rooms - Capacity of agencies - Trained qualified staff Review of MOSS situation and requirements Importation, licensing and other regulatory requirements ETC coordination through local/global working groups
Optional Features Not applicable
Details of service level The assessment is based on the Assessment Report template and will cover all the relevant items in the assessment checklist
Activation trigger Emergency is declared and ETC activated
Deactivation trigger Emergency is declared and ETC activated
Time for service delivery after activation Basic services could be provided within 48 hours subject to nonexistant security telecommunication infrastructure in the area of operations. Report is prepared and disseminated within XXX days
Dependencies
Not applicable
Responsibilities of service recipients To ensure their security communications capacity and requirements are communicated/made known to the assessment team for inclusion in the report.
Cost to service recipients No cost of the service during the project
Technical support Local ETC
Maintenance arrangements  Local ETC
Name of provider(s)  Global ETC

 

I2.0 Standards for common ICT equipment and procedures


Provide standards for common ICT equipment and procedures.

 

Purpose Identification of Local and Wide Area Network infrastructure needs for voice and data for the humanitarian system. Identification of technical specifications and unmet requirements related to ICT infrastructure.
Description The purpose of the ICT Assessment is to review the capacity and operational status of the existing voice and data services available to the humanitarian community, and to assess whether these are satisfactory or what additional common ICT services are needed to support the operations of the humanitarian community. This will include: - Documenting the existing voice and data services available to the humanitarian community in the area(s) of operation, this will include local public infrastructure and services and private/independent solutions of humanitarian organizations. - Identification of gaps relative to the standard ETC services. - Assess the key ICT priorities and service offerings defined. - Identification of requirements which will enable and support ETC service catalogue activities and operational requirements in respect to emergency voice and data services for the humanitarian community.
Service Description Status  Final
Standard Features - Assessment report based on the ICT Assessment Report template and report checklist. - Key findings and recommendations. - Identification of unmet requirements which will for basis/justification for future ICT infrastructure projects
Optional Features
dentification of feasibility for provision of permanent and long-term voice and data services for the humanitarian community.
Details of service level The assessment is based on the Assessment Report template and will cover all the relevant items in the assessment checklist
Activation trigger Emergency is declared and ETC activated
Deactivation trigger Emergency is declared and ETC activated
Time for service delivery after activation Basic services could be provided within 48 hours subject to nonexistant security telecommunication infrastructure in the area of operations. Report is prepared and disseminated within XXX days
Dependencies
Not applicable
Responsibilities of service recipients To ensure their security communications capacity and requirements are communicated/made known to the assessment team for inclusion in the report.
Cost to service recipients No cost of the service during the project
Technical support Local ETC
Maintenance arrangements  Local ETC
Name of provider(s)  Global ETC

I3.0 List of GSM providers and availability of 2G/3G/LTE data services


Publish and maintain a list of GSM providers and availability of 2G/3G/LTE data services and its availability and reliability.

I4.0 Platform for directory services containing the contact information of the different actors implied in a specific humanitarian mission


Provide a platform for directory services containing the contact information of the different actors implied in a specific humanitarian mission.

I5.0 Possibility to define, store and share map annotations.


Possibility to define, store and share map annotations.

 

I6.0 Data store allowing the share of file based documents


Create data store allowing the share of file based documents like templates, situation reports or any other type of document.

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