Nearly four years since conflict escalated in 2015, an estimated 22 million people have been left in need of some kind of assistance or protection.

The UN High Commisioner for Refugees (UNHCR) estimates that more than 2.4 million Yemenis have fled their homes to elsewhere in the country, and over 270,000 have fled to neighbouring countries, including Djibouti and Somalia. Many Yemenis who have not fled are also suffering, especially those in need of healthcare.

To support humanitarian operations on the ground, the ETC continues to operate in Yemen since April 2015, providing emergency coordination, basic security telecommunications and connectivity services. The ETC provides shared vital communications services in five sites across the country, namely Sana’a, Sa’ada, Al Hudaydah, Ibb and Aden. The ETC plans to deploy services in two additional locations, Ta’izz and Al Mukalla, which remain inaccessible due to the security situation. ETC operations are progressing amidst the challenges of scarcity of telecommunications equipment, difficult import procedures, lack of access to operational areas and restrictions of movement for staff.

Supported by: 


Funding Status

5.50 M$

Percentage received:

0.00 %


5.5 M$

Key Operational Gaps: 
  • Most humanitarian organisations in Yemen rely solely on local providers for internet connectivity. If these services are interrupted, they will require an alternative means of connectivity to continue their essential aid operations.
  • Humanitarians rely on radio communications for coordination, as well as safety and security in the field. The radio equipment in Yemen needs to be upgraded and the coverage area extended to meet the needs to the escalating emergency.
  • Local power lines have been confirmed disrupted in Aden, Sana'a, Al Hudaydah and Sa'ada.
  • Aden and Al Mukalla have experienced prolonged power outages lasting between eight and 12 hours


Wali Noor

ETC Coordinator
Sana'a, Yemen

Suzanne Fenton

Information Management Officer
Dubai, UAE
+971 44542807


14 June 2017 - 2:00 pm GMT
18 January 2017 - 1:00 pm GMT
23 November 2016 - 1:00 pm GMT

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