Sudan

ETC Activities

Sudan’s communications infrastructure has been heavily impacted since the outbreak of conflict on 15 April 2023, as a result of direct damage to telecommunications towers, electricity outages and fuel shortages, and severe congestion in areas where internally displaced people are gathering.  

The ETC was activated on 25 May to support the needs for common ICT services amongst the humanitarian organisations responding to the emergency.

Current Operations
Asset 680
Emergency
Key Documents
Dashboard
Asset 767
SitRep
Asset 772
SitRep
Asset 772
Dashboard
Asset 767

ICT Profile

Country background
Country name
Sudan
Capital city
Khartoum
Name of national disaster management agency

N/A

Name of telecommunications ministry

Ministry of Telecommunication and Digital Transformation (MTDT)

Name of telecommunications regulator

Telecommunications and Post Regulatory Authority

Population

45.66 million

Country narrative

Sudan lies at the crossroads of Sub-Saharan Africa and the Middle East, bordering the Red Sea. It shares its border with seven countries: Libya, Egypt, Chad, the Central African Republic, South Sudan, Ethiopia, and Eritrea.
For most of its independent history, the country has faced substantial internal conflict that has weakened its ability to play a leadership role in the region. This includes two of the longest-lasting civil wars on the African continent, and conflicts in Darfur, South Kordofan, and Blue Nile. Under the terms of the Comprehensive Peace Agreement in 2005, South Sudan seceded from Sudan in 2011 and became the 54th independent state of Africa.
The high incidence of conflict, particularly past fighting that led to South Sudan’s secession, has led to a large population of refugees and internally displaced persons. Sudan is now a source, destination, and transit country for irregular migration, including refugees and asylum-seekers using the East African North-bound migratory route through Libya to Europe. The country hosts an estimated 800,000 South Sudanese refugees and 330,000 refugees and asylum seekers from Eritrea, Syria, Ethiopia, CAR, Chad, and Yemen.
In October 2021, a military takeover took place. Key government structures were dissolved and terms of the 2019 constitutional charter suspended. In early January 2022, the Prime Minister stepped down after his efforts to reach a political settlement between domestic stakeholders failed. In December 2022, a Political Framework Agreement (PFA) was signed, between the military and number of political parties, in an attempt to relaunch the country’s transition to civilian government in two years. A second phase of the political process was launched in January 2023, aim at reaching consensus on key issues and inviting non-signatories to join the process, by the end of which an agreement would be signed marking the beginning of a new transitional period.
Like the rest of the world, Sudan experienced the severe social and economic impacts of the COVID-19 pandemic. It was also affected by record-setting floods in 2020 and 2022, which resulted in damage estimated to run into billions of dollars.

Currency

Sudanese pound

Key ICT statistics
Mobile-cellular subscriptions per 100 inhabitants

76

Fixed (wired)-broadband subscriptions per 100 inhabitants

0.07

GSMA mobile connectivity index score

34.4

3G coverage % of population

68

Regulations and rules
Regolations/Rules
Type of regulation
Telecommunications
Policy name

Sudan has not ratified the Tampere convention.

Description

-

Communications service providers
Mobile network operator (MNO)
Company name
MTN Sudan
GSMA HCC signatory
No
Parent company name (majority holding)
Bashair telecom
Service description
Telecommunication services, offering cellular network access and business solutions
Coverage map (provide URL)
-
Mobile money service available
No
Voice and SMS services
Yes
3G/4G data services
Yes
Mobile network operator (MNO)
Company name
Zain Sudan
GSMA HCC signatory
No
Parent company name (majority holding)
Zain Group
Service description
Provides 2G and 3G mobile phone services under the license granted to it by the National Telecommunications Corporation (NTC) in accordance with telecommunications act 2001. At the beginning of 2016 Zain - Sudan launched the 4G LTE technologies to become
Coverage map (provide URL)
-
Mobile money service available
Yes
Mobile money service info
https://www.sd.zain.com/English/Personal/Pages/payment-service.aspx
Fibre optic network
No
Voice and SMS services
Yes
3G/4G data services
Yes
Mobile network operator (MNO)
Company name
Sudatel sudan
GSMA HCC signatory
Yes
Parent company name (majority holding)
Sudatel Telecom Group
Service description
STG offers various telecom services and keeping its competitive edge with other companies. STG main services include provision of mobile services, fixed-line services, as well as carrier and wholesales services. STG provides services in 2G, 3G, and NGN te
Coverage map (provide URL)
-
Mobile money service available
No
Fibre optic network
Yes
Voice and SMS services
Yes
3G/4G data services
Yes
Internet service provider (ISP)
Company name
Canar
Service description
The company uses newest. Innovative technologies - Next Generation Network and Wireless Loop so that they are still on the top of the list of the ISPs in Sudan. Their products & services include voice & data, Internet solutions and also multimedia service
Internet service provider (ISP)
Company name
Sudatel
Service description
This service is offered to enable the national and regional telecommunications operators to exchange Internet traffic through the largest IP backbone in the Sudan.
Broadcast radio
Radio station name
Miraya FM
Official public broadcaster
No
Service description
Radio Miraya is the radio station of the United Nations Mission in South Sudan (UNMISS). It began its programming in 2006. In partnership with the United Nations, Fondation Hirondelle contributed to its creation, development of its programs and training o
Band
FM
Broadcast frequency
101
Broadcast radio
Radio station name
Radio Dabanga
Service description
Radio Dabanga is a radio and online news service that serves Sudan. The shortwave radio has been broadcasting since 1 December 2008. Current broadcasts last for a total of two hours each day. Radio Dabanga introduced an online radio feed in April 2023, br
Band
kHz
Broadcast frequency
7315 and 15550