Colombia

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ICT Profile

Country background
Country name
Colombia
Capital city
Bogota
Name of national disaster management agency

National Unit for Disaster Risk Management (UNGRD)                            
 

Name of telecommunications ministry

Ministry of Information Technologies and Communications                    
 

Name of telecommunications regulator

Comisión de Regulación de Comunicaciones                
 

Population

49,084,841                    
Source: https://www.cia.gov/library/publications/the-world-factbook/geos/co.html            
 

Country narrative

"Colombia is a country with high exposure to natural hazards, including cyclones, coastal and river flooding, earthquakes, landslides, and volcanoes. It has the highest recurrence of extreme hazard events in South America, with 84 percent of the population and 86 percent of assets exposed to two or more hazards.

The country’s tropical climate lends to heavy and frequent rains, a condition altered by El Niño and La Niña phenomena. The 2010–11 La Niña rainy season affected approximately 3.5 million people and caused unprecedented economic losses and damages from flash floods, landslides, and other hazard events. More recently in 2017 and 2018, a series of landslides and floods affected the country nationwide, leaving hundreds dead and thousands of livelihoods disrupted.  

Although hydro-meteorological events represent most disaster-related losses, 86 percent of the population live in medium- and high-risk seismic areas. With more than 20 active volcanoes, about 1.9 million people located in areas at-risk, of whom 240,000 at high risk.

Colombia has one of the highest urbanization rates in Latin America, with significant portions of the population living in poorly planned urban areas, informal settlements, and densely populated coastal areas. This, coupled with the effects of climate change, is exacerbating damages and losses caused by flooding and landslides. By 2060, the sea level on both coastlines (Caribbean Sea and Pacific Ocean) could increase by 40–60 centimeters from 1961–90 levels, putting millions of coastal inhabitants and gross domestic product at greater risk from flooding, storm surge and other natural hazards."    

Currency

Peso (COP)                
 

Key ICT statistics
Fixed-telephone subscriptions per 100 inhabitants

14.0423
Source: ITU ICTeye 2017 (https://www.itu.int/itu-d/apis/clients/res/pdf/country_profile/report_COL.pdf)                                    
 

Mobile-cellular subscriptions per 100 inhabitants

129.909    

Source: ITU ICTeye 2017 (https://www.itu.int/itu-d/apis/clients/res/pdf/country_profile/report_COL.pdf)  

Fixed (wired)-broadband subscriptions per 100 inhabitants

13.4483    

Source: ITU ICTeye 2017 (https://www.itu.int/itu-d/apis/clients/res/pdf/country_profile/report_COL.pdf)                                    

Mobile-broadband subscriptions per 100 inhabitants

52.3193   

Source: ITU ICTeye 2017 (https://www.itu.int/itu-d/apis/clients/res/pdf/country_profile/report_COL.pdf)                                    

GSMA mobile connectivity index score

62.7    

Source: GSMA Intelligence 2017 (https://www.mobileconnectivityindex.com/#year=2017&zoneIsocode=HTI)                                    
 

3G coverage % of population

95    

Source: GSMA Intelligence 2017 (https://www.mobileconnectivityindex.com/#year=2017&zoneIsocode=HTI)       

Contact list

Government     
Ministry of Foreign Trade, Industry and Tourism (MinComercio)    
Mr. Daniel Rico (Technical Barriers to Trade, Sanitary and Phytosanitary) 
(571) 606-76-76 x 1690    
puntocontacto@mincomercio.gov.co        
www.mincomercio.gov.co.co
 

Private sector    
Telecom service    
Claro Colombia        
Tel. +57 1 6169797        
Carrera 13, No.90-17, Bogota, Colombia
http://www.claro.com.co

Telefonica Colombia (Movistar)        
Tel. +57 1 6500000        
Calle 100 No. 7-33, Piso 14, Santa Fe de Bogota 
http://www.movistar.co
 

Contact lists:            
https://dlca.logcluster.org/display/public/DLCA/4+Colombia+Contact+Lists            

Government: https://dlca.logcluster.org/display/public/DLCA/4.1+Colombia+Government+Contact+List        
Humanitarian: https://dlca.logcluster.org/display/public/DLCA/4.2+Colombia+Humanitarian+Agency+Contact+List        

Port and waterways: https://dlca.logcluster.org/display/public/DLCA/4.4+Colombia+Port+and+Waterways+Company+Contact+List        

Airport: https://dlca.logcluster.org/display/public/DLCA/4.5+Colombia+Airport+Company+Contact+List        
Fuel provider: https://dlca.logcluster.org/display/public/DLCA/4.7+Colombia+Fuel+Provider+Contact+List        
Transporter: https://dlca.logcluster.org/display/public/DLCA/4.8+Colombia+Transporter+Contact+List        
Additional services: https://dlca.logcluster.org/display/public/DLCA/4.9+Colombia+Additional+Service+Provision+Contact+List        
 

Regulations and rules
Regolations/Rules
Type of regulation
Disaster management
Policy name

National Disaster Risk Management Plan

(link to https://www.preventionweb.net/english/policies/v.php?id=46814&cid=37)

Description

The National Plan for Disaster Risk Management in Colombia seeks to guide the actions of the State and civil society in terms of risk awareness, risk reduction and disaster management in compliance with the National Risk Management Policy, contributing to the sustainable development of the country. This plan was approved on November 23, 2015 in the Council of Ministers and replaces the existing one from 1998.

Type of regulation
Telecommunications
Policy name

National Policy on Telecommunications

(link to https://www.oecd.org/internet/colombia-telecom-review.htm)

Description

Like OECD countries, Colombia has recognised that the communications sector, and in particular high-speed Internet access provided by fixed and mobile broadband, represents a key infrastructure for improving productivity and economic growth and in enhancing the welfare of its citizens.

This report reviews policies and regulations in the telecommunication service sector in Colombia. It puts forward recommendations aimed at furthering regulatory reform and stimulating market competition and investment in the sector as a building block for the future development of the Colombian economy. It aims to help achieve one of the government's goals, which is to develop a knowledge-intensive society.

Type of regulation
UAV
Policy name

Colombian drone regulations

(Source: https://uavcoach.com/drone-laws-in-colombia/)

Description

According to Colombia’s national aviation authority, the Civil Aviation Authority of Colombia (CAAC), flying a drone is legal in Colombia, but we recommend being aware of and compliant with the drone regulations listed below before doing so.

If you’d like to contact the CAAC directly before you travel with any questions you might have, here is their contact information: grupo.technico@aerocivil.gov.co / +57 1 425 1000

Communications service providers
Mobile network operator (MNO)
Company name
Claro
GSMA HCC signatory
Yes
Parent company name (majority holding)
América Móvil
Service description
Claro is the largest provider of mobile phone services in the country
Coverage map (provide URL)
https://www.nperf.com/en/map/CO/3687925.Cali/-/signal/
Mobile money service available
Yes
Fibre optic network
Yes
Voice and SMS services
Yes
3G/4G data services
Yes
Mobile network operator (MNO)
Company name
Telefonica Colombia (Movistar)
GSMA HCC signatory
Yes
Parent company name (majority holding)
Movistar
Service description
date comprised fixed line telephony, broadband, wireless and pay-TV services
Coverage map (provide URL)
https://www.nperf.com/en/map/CO/3688689.Bogota/7239.Movistar-Movil/signal/
Mobile money service available
Yes
Fibre optic network
Yes
Voice and SMS services
Yes
3G/4G data services
Yes
Mobile network operator (MNO)
Company name
Colombia Movil (Tigo Une Colombia)
GSMA HCC signatory
Yes
Parent company name (majority holding)
UNE EPM Telecomunicaciones S.A
Service description
national and international communications
Coverage map (provide URL)
-https://www.nperf.com/en/map/CO/-/11016.Tigo-Une-Movil/signal/?ll=4.634800397439164&lg=-74.3&zoom=5
Mobile money service available
Yes
Fibre optic network
Yes
Voice and SMS services
No
3G/4G data services
Yes
Mobile network operator (MNO)
Company name
Avantel (Colombia)
GSMA HCC signatory
Yes
Parent company name (majority holding)
Verizon
Service description
Avantel S A S operates as telecom company. The Company provides a variety of mobile data and communication solutions such as prepaid plan, postpaid plan, mobile internet, and portability services. Avantel serves customers in Colombia.
Coverage map (provide URL)
-https://www.avantel.co/cobertura-calidad
Mobile money service available
No
Fibre optic network
Yes
Voice and SMS services
Yes
3G/4G data services
Yes
Mobile network operator (MNO)
Company name
Empresa de Telecomunicaciones de Bogota (ETB)
GSMA HCC signatory
Yes
Parent company name (majority holding)
Capital District of Bogota
Service description
provides local and long-distance telephone services, cellular telephone services, beepers, satellite services, internet services and other related services
Coverage map (provide URL)
-https://www.nperf.com/en/map/CO/-/163596.ETB-Movil/signal/?ll=4.634800397439164&lg=-74.3&zoom=5
Mobile money service available
Yes
Fibre optic network
Yes
Voice and SMS services
Yes
3G/4G data services
Yes
Internet service provider (ISP)
Fibre optic network
No
Internet service provider (ISP)
Company name
Telecom/Telefónica
Service description
Monopoly ADSL provider in all the cities and towns between 100,000 and 1,000,000 inhabitants.
Fibre optic network
Yes
Internet service provider (ISP)
Company name
Empresa de Telecomunicaciones de Bogotá "ETB"
Service description
Near monopolistic ADSL provider in Bogotá
Fibre optic network
Yes
Internet service provider (ISP)
Company name
Empresas Públicas de Medellín "EPM"
Service description
Near monopolic ADSL and WIMAX provider in Medellín
Fibre optic network
No
Fixed line operator
Company name
Claro
Fixed line operator
Company name
Telefonica Colombia (Movistar)
Fixed line operator
Company name
Une EPM Telecomunicaciones (Tigo Une Colombia)
Fixed line operator
Company name
Empresa de Telecomunicaciones de Bogota (ETB)
Fixed line operator
Company name
Empresas Municipales de Cali (EMCALI)
Local satellite service provider
Company name
Colombian Air Force
Service description
Government Information Services
Operational band(s)
FACSAT-1
Signatory to Satellite Crisis Connectivity Charter?
No
Local satellite service provider
Company name
Sergio Arboleda University
Service description
Private institutional
Operational band(s)
Libertad 1
Signatory to Satellite Crisis Connectivity Charter?
No
Broadcast radio
Radio station name
RCN
Official public broadcaster
No
Broadcast frequency
https://en.wikipedia.org/wiki/RCN_Radio
Electricity provider
Company name
CODENSA
Supply linked to national grid
Yes
Renewable sources used (eg. solar, wind)
Yes
Service description
Electricity supplier for Bogotá, with customer service points around the city
Electricity provider
Company name
EPM
Supply linked to national grid
Yes
Renewable sources used (eg. solar, wind)
Yes
Electricity provider
Company name
EMCALI
Supply linked to national grid
Yes
Renewable sources used (eg. solar, wind)
Yes
Service description
Electricity and other utilities in the city of Cali
Electricity provider
Company name
Electricaribe
Supply linked to national grid
Yes
Service description
Electricity company serving the Caribbean Region
International Connectivity Infrastructure
Submarine cable landing station (CLS)
Submarine cable name(s):

South American Crossing (SAC)

Point of landing

Buenaventura, Colombia

Ready for service

Yes

Submarine cable landing station (CLS)
Submarine cable name(s)

Maya-1; San Andres Isla Tolu Submarine Cable (SAIT)

Point of landing

Tolu, Colombia

Ready for service

Yes

Submarine cable landing station (CLS)
Submarine cable name(s)

ARCOS; AURORA Cable System; America Movil Submarine Cable System-1 (AMX-1); Colombia-Florida Subsea Fiber (CFX-1); Pacific Caribbean Cable System (PCCS)

Point of landing

Cartagena, Colombia

Ready for service

Yes

Submarine cable landing station (CLS)
Submarine cable name(s)

Arcos

Point of landing

Riohacha, Colombia

Ready for service

Yes

Description

8,600 km; owned in a consortium; (12) Fiber Pair on Repeaterless Segments, (3) Fiber Pair on Repeatered Segments; 26 segments

Website

http://www.cwnetworks.com/

Submarine cable landing station (CLS)
Submarine cable name(s)

America Movil Submarine Cable System-1 (AMX-1); GlobeNet; Pan American (PAN-AM); South America-1 (SAm-1)

Point of landing

Barranquilla, Colombia

Ready for service

Yes

Satellite hub
Location and details of satellite hub 1

n/a

Mobile satellite service (MSS) in-country coverage
Iridium (Y/N)

Yes

Thuraya (Y/N)

No

Inmarsat (Y/N)

Yes

Globalstar (Y/N)

Yes

Early Warning System (EWS)
EWS system(s) in place? (Y/N)

No

Humanitarian telecommunications systems
Network type
VHF
Network name
UNDP / WFP
Managed by
UN Department of Safety and Security
Description
Cover the entire Country, except Amazon Region