Within 48 hours of a disaster, the Emergency Telecommunications Cluster (ETC) provides basic security communications services and shared voice and internet connectivity to humanitarian actors in the field.

Services are deployed in defined ‘common operational areas', i.e. areas approved by the Humanitarian Country Team in which the majority of United Nations (UN) agencies and Non-Governmental Organizations (NGOs) are based.

This section contains complete descriptions of services deployed by the ETC when activated.

Two-way VHF and HF radio networks to cover common operational areas.

Including help desk for technical assistance. 

Encouraging information-sharing and collaboration.

Shared internet and basic voice telephony

Ensuring collaboration with partners and relevant groups.