ETC Global Preparedness

The ETC establishes effective partnerships as part of emergency preparedness, with the ETC and partners working in close coordination to support resource mobilization, capacity building and solution development, keeping pace with changing user expectations, and ensuring there is sufficient global capacity including staff and equipment to support an ever-increasing number of emergencies.

The ETC engages with partners at a global level focusing on preparedness in numerous ways, including:

• Hosting the Global Preparedness Working Group for ETC partners
• Developing and sending preparedness materials, such as the ETC-ITU Emergency Telecommunications Tabletop Simulation Guide and the ETC-ITU Emergency Telecommunications Preparedness Checklist.
• Coordinating with partner organizations.
• Engaging in the establishment of emergency telecommunications standards.
• Engaging in development and management of emergency response rosters and surge capacity.
• Development of products and tools that provide relevant ICT information to stakeholders including ICT country profiles and connectivity maps.
• Monitoring of forums and early warning platforms including the Global Disaster Alert and Coordination System (GDACS).

• Prepositioning emergency equipment at the global level at UNHRD warehouses (Brindisi, Dubai and Panama) and in some partners’ hosting countries (i.e. Sweden, Luxembourg).
• Regional and country pre-positioning of equipment takes place on a case by case basis.

The ETC has developed a model to assess the benefits of investment in emergency telecommunications preparedness. This will build a pool of evidence to promote preparedness, ultimately encouraging stakeholders to build disaster-resilient telecommunications in high-risk countries across the globe. The Return on Investment (ROI) model aims to quantify and qualify the benefits of investments in emergency telecommunications preparedness. It can be used by all humanitarian partners engaged in emergency telecommunications preparedness. It is built on the practical emergency preparedness expertise and experiences of the ETC in different countries.

Access the Return on Investment (ROI) Model.

The ETC works on building the capacity of humanitarian responders through trainings and simulations. ETC training and exercises target different skill sets and are scheduled regularly to meet the capacity building needs on the ground and keep pace with evolving technologies. Simulations put participants through intensive field conditions over the course of several days and reinforce skills covered in other ETC training courses, putting them into practice in a true-to-life emergency simulation.

The ETC currently supports the following global training and exercises:

• ETC Coordination Course: The ETC Coordination Course is designed to equip humanitarian responders with the knowledge and tools to coordinate or support the coordination of inter-agency ICT emergency response operations.
• Let's Net: Let's Net provides humanitarian ICT staff with the skills to deploy, manage and support the ETC Internet connectivity and telephony services during emergency operations.
• Let's Comm:  Let's Comm training provides humanitarian ICT staff with skills to deploy radio-based security communications systems.
• Services for Affected Populations: This training equips humanitarian responders with the tools and an awareness of the technologies for delivering and sustaining ETC services for the affected population in an emergency context. (Name pending)
• Preparedness: This is designed to equip humanitarian actors with the knowledge, skills, attitudes, and tools to enable them to undertake ETC preparedness activities in-country. (Name pending)
• gear.UP: This is a large-scale inter-agency simulation which is designed to further advance the emergency response capabilities of the ETC, where participants work in teams to deploy the ETC services under challenging conditions and timeframes. The exercise is held jointly with the Logistics Cluster to strengthen the cooperation between the Clusters and to foster joint approaches in inter-Cluster coordination and access to funding mechanisms.