A protection crisis erupted in the Central African Republic (CAR) at the end of 2013 resulting in severe violence and widespread displacement. The collapse of state, law and order and public services further exacerbated the situation. Since then, the country has remained extremely volatile. Over five years after the beginning of the conflict, the humanitarian situation remains critical leaving 2.5 million people, over half the population, in urgent need of assistance.

The Emergency Telecommunications Cluster (ETC) was activated in December 2013 in response to the escalating crisis. The recent escalation of violence in CAR in late 2018 has brought the country towards the brink of a new, large-scale humanitarian crisis, increasing the protection risks in multiple new hotspots across the country. Led by the World Food Programme (WFP), the ETC in CAR is providing ICT services in eleven common operational areas across CAR including Alindao, Bambari, Bangassou, Bangui, Batangafo, Bossangoa, Bria, Bouar, Kaga-Bandoro, N'Dele and Paoua. 

Supported by: 



Funding Status

1.50 M$

Percentage received:

27.00 %


1.095 M$

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Key Operational Gaps: 

There are fully equipped radio rooms in Bambari and N’Dele but due to a lack of funding, there are no dedicated staffing to run them.

In addition, radio operators in Bossangoa, Bria and Paoua are not dedicated to UN agencies.


With the exception of Bangui, there is no electricity supply across the entire country. The ETC field offices rely on generators to power its activities and the general population of CAR use basic solar panels for power.


With the exception of Bangui, GSM networks in cities across the country are unreliable and provide limited coverage. There is unstable or no 2G coverage outside the main cities of CAR.


Mohamedou Ndiath

ETC Coordinator
Bangui, CAR

Elizabeth Millership

Information Management Officer
Dubai, UAE

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