Humanitarian, private sector and government organisations that have an interest in humanitarian assistance, and can commit to making a positive contribution to technology in emergency response, can become members of the Emergency Telecommunications Cluster (ETC). 

Membership is automatically open to all Inter-Agency Standing Committee (IASC) associated organisations. Non-IASC associated organisations can apply to become a member upon invitation of the existing membership.

ETC Members make a difference in ICT emergency response. Photo: WFP/ Mariko Hall
ETC Members make a difference in ICT emergency response. Photo: WFP/ Mariko Hall
 

Make a difference in ICT emergency response

To be an ETC member the organisation must:

  • Have an interest in humanitarian assistance
  • Support the achievement of the mandate of the ETC
  • Actively participate in or contribute to ETC activities at the global and local levels.

Become an ETC member

To become an ETC member, a request needs to be submitted to the ETC Secretariat that outlines the nature of an organisation's interest, the role that it wishes to play and a description of the contribution that it commits to make to the work of the ETC. Due diligence of the organisation will be conducted to ensure its membership would not be inconsistent with humanitarian or IASC principles. Requests will be reviewed by the full ETC membership and a consensus reached to accept or reject the request.

Applications can be sent to: Global.ETC@wfp.org

FileDownload ETC Membership Application Form for IASC membersFileDownload ETC Membership Application Form for non IASC members

Two categories of members

Service Providers

ETC Service Provider members have the interest, expertise and capacity to provide one or more of the ETC standard or optional services during situations where there is a locally-activated cluster.

Each service provider delivers a clear description of the services and associated conditions the ETC members can expect to receive, in terms of the definition of the services and scope, level and performance of services, duration/exit provisions, priorities, responsibilities (service provider and client); and potentially indicators of performance. Key responsibilities include:

Global Level

  • To participate in Global ETC Plenary Meetings, and other meetings/ teleconferences, including preparation of agenda items
  • To participate in the development of the criteria and conditions, and eventual certification of individual partners and how a partner can become a service provider
  • To define and agree on ETC services the member commits to provide, and the associated conditions and modalities
  • To work in close collaboration with the ETC Lead Agency on implementing and delivering the portfolio of ETC services
  • To work in close collaboration with the ETC Lead Agency on quality assurance and a continuous improvement program for ETC services to ensure they remain relevant, up-to-date and cost effective
  • To work in close collaboration with the ETC Lead Agency on maintaining and modifying the overall ETC governance structure as required
  • To participate in Global ETC Teleconferences in specific emergencies to share/exchange information on capacity, needs and plans for the emergency
  • To share views/experiences on ETC services and performance
  • To present views on need for new/modified strategies, policies, technical solutions and/or operational processes and procedures; and to review and comment on other ETC proposals in these areas
  • To participate in ETC task forces/working groups that may be formed

Local Level – where organisation has a presence

  • To work in close collaboration with the ETC Coordinator on the needs assessment, definition of requirements, proposed solution and which of the ETC services it will provide
  • To actively participate in the local ETC/ICT Working Group o To share information on its local ICT capacity and gaps
  • To make local needs known so they can be included in the ETC plans
  • To participate in the review and approval of ETC plans
  • To use ETC services and avoid duplication where possible
  • To participate in surveys, evaluations and lessons learned exercises
  • To assist and support the ETC Lead Agency in raising funds for cluster activities

Clients of ETC Services

These are ETC members that do not have the capacity and/or interest to provide services to the broader humanitarian community in emergencies, but wish to participate in ETC activities and to be users of the ETC services in specific emergency operations. Key responsibilities include:

Global Level

  • To participate in Global ETC Plenary Meetings, and other meetings/ teleconferences, including preparation of agenda items for the meetings
  • To participate in Global ETC Teleconferences in specific emergencies to share/exchange information on capacity, needs and plans for the emergency
  • To present views/experiences on ETC services and performance
  • To present views on need for new/modified strategies, policies, technical solutions and/or operational processes and procedures; and to review and comment on other ETC proposals in these areas
  • To participate in ETC task forces/working groups that may be formed

Local Level – where organization has a presence

  • To actively participate in the local ETC/ICT Working Group
  • To share information on its local ICT capacity and gaps
  • To make local needs known so they can be included in the ETC plans
  • To participate in the review and approval of ETC plans
  • To use ETC services and avoid duplication where possible
  • To participate in surveys, evaluations and lessons learned exercises.

Organizations applying for global membership of the ETC need to attend at least one plenary meeting as an "observer" before being admitted into membership at a subsequent meeting. This provides the new applicant with an opportunity to get know more about the ETC and the potential role they can play.

ETC Members and Observers

ETC Members & Standing Invitees

 

ETC Observers