Through this 9-day hands-on training course, participants will learn to deploy, manage and support the Emergency Telecommunications Cluster (ETC) Data and Voice services during emergency operations.

Developed by WFP in cooperation with emergency.lu and Ericsson Response, topics covered include deployment scenarios for ETC Data and Voice services, standard modules of the ETC Data and Voice solution, implementing different types of connectivity and provision of ETC services to end-users.

Training Category: 
IT & Data Comms
Registration Deadline: 
24 April 2016
Training date: 
18 October 2016 to 26 October 2016
9 days
The training will take place at the National Training Centre of the Luxembourgish Rescue Services Agency in Schimpach, Luxembourg.
Participants travel and incidental costs for the training are to be covered by their respective organization. Accommodation and meals during the course and all direct course costs (instructors, facilities, equipment...) are covered by hosting organization

Who should attend:

This course is for IT responders from WFP and Emergency Telecommunications Cluster (ETC) Partner organizations, who will be deployed in emergency operations with the ETC. Participants’ must be available for deployment in this type of role with WFP or their respective organizations. Emergency experience is an advantage. A good technical background and current practical experience with data communications and IT are required.

All training materials are in English only and, given the technical nature of the content, participants’ must have strong English language skills to successfully complete the course.

There is a maximum of 12 participants for this course.

The following profiles are required:

  • Inter-agency or ETC role
  • Technical background and hands-on experience
  • Availability for deployment in emergency response and humanitarian work
  • Manager's approval

Participant Information

Instructors’ and course managers’ will be given basic profile information about the course participants, in order to prepare the course appropriately for the audience. This may include contact information such as email addresses.

Pre-Course Requirements

Once accepted onto the course, there is a mandatory requirement to complete the pre-course program, which is technical in nature. To make sure all participants’ share a basic understanding and to facilitate the learning process, the pre-course program must be completed before the start of the course. 

Evaluation of Participants

Participants will be evaluated based on their participation during the course and a practical assessment designed to check the effectiveness of the training and competence. Results from the evaluation will be shared with nominators and supervisors of individual participants.

Post-Course Requirements

After the course participants will be encouraged to keep their skills and knowledge up to date through regular updates.

Training goals:

The goal of this training is for participants to deploy, manage and support ETC Data and Voice services in an emergency operation.

Course Content

The course is based on the ETC Data and Voice solution and teaches participants how to deploy, manage and support the basic ETC services using standard modules.
Topics covered in the course include:
•    Deployment scenarios for ETC Data and Voice services.
•    Standard modules of the ETC Data and Voice solution.
•    Implementing different types of connectivity.
•    Provision of ETC services to end-users.
•    Troubleshooting the solution and services.
•    Operation and hand-over.
Equipment covered in the course include emergency.lu satellite terminals, the Ericsson Response Network access solution (WIDER), Cisco switches and Ericsson wireless AP's.

The course focuses on building hands-on skills through practical exercises and simulations.

How to apply

To apply for Let's Net, submit the documentation indicated below via the online application form. Deadline for submitting applications is 24 April 2016.

  • Curriculum Vitae.
  • Letter of Motivation.
  • Nominator's Letter of Support and Commitment. PLEASE NOTE: The nominator's letter must include written confirmation that should an emergency strike, the participant will be on the first deployment list.


Since this course has a very specific participant profile, a strict selection process is applied. All organizations nominating participants should filter and prioritize their candidates internally before submitting.

Please do not submit your application without approval from your correct nominator. Only complete applications will be considered. FITTEST Training Services should receive complete applications only and should not be copied on internal correspondence.

If you belong to...The nomination should come from...
An ETC Partner organizationYour organization ETC focal point.
WFPEither a RITO or Chief.
WFP Stand-by PartnersYour organization focal point for WFP
All other organizationsA manager that is globally responsible for emergency ICT and telecommunications across your organization.