Let's Net

10 days

Let's Net provides humanitarian ICT staff with the skills to deploy, manage and support Emergency Telecommunications Cluster (ETC) Data and Voice services during emergency operations.

Developed by WFP in cooperation with the Government of Luxembourg and Ericsson Response, topics covered include deployment scenarios for ETC Data and Voice services, standard modules of the ETC Data and Voice solution, implementing different types of connectivity and provision of ETC services to end-users.

Who should attend

This course is for ICT responders from ETC partner organizations, who will be deployed in emergency operations with the ETC. Participants’ must be available for deployment in this type of role with their respective organizations. Emergency experience is an advantage. A good technical background and current practical experience with data communications and IT are required.

All training materials are in English only and, given the technical nature of the content, participants’ must have strong English language skills to successfully complete the course.

There is a maximum of 12 participants for this course.


  • Inter-agency or ETC role
  • Technical background and hands-on experience
  • Availability for deployment in emergency response and humanitarian work
  • Manager's approval

Training Goals

The goal of this training is for participants to deploy, manage and support ETC Data and Voice services in an emergency operation.

Course Content

The course is based on the ETC Data and Voice solution and teaches participants how to deploy, manage and support the basic ETC services using standard modules.

Topics covered in the course include:

•    Deployment scenarios for ETC Data and Voice services.

•    Standard modules of the ETC Data and Voice solution.

•    Implementing different types of connectivity.

•    Provision of ETC services to end-users.

•    Troubleshooting the solution and services.

•    Operation and hand-over.

Equipment covered in the course include emergency.lu satellite terminals, the Ericsson Response Network access solution (WIDER), Cisco switches and Ericsson wireless AP's.

The course focuses on building hands-on skills through practical exercises and simulations.

Application Process

To apply please send an email to wfp.fittesttrainingservices@wfp.org with the following:

1. Letter of motivation

Must be written by the applicant and is a letter indicating how they will use the knowledge and experience gained to support future humanitarian ICT responses.  The letter will be assessed based on:

  • Clarity and conciseness (no more than ½ page)
  • How the skills learned will benefit humanitarian efforts in your location or agency.
  • How often you will use the skills gained.
  • How much support you have from your manager to take on roles that will allow you to use these skills.
  • If already in a humanitarian and/or ICT response role, how these skills will impact your current operation.

2. Nomination letter which meets the following requirements

  • Must come from a manager that is responsible for emergency IT and telecommunications (see below for more details)
  • Be written on organisational / company letterhead
  • Full name, organization and position title of the candidate being recommended
  • Full name, organization and position title of the nominator
  • Contact information of the nominator (email address / phone number)
  • A statement indicating that the candidate will be released for the period of the training (plus travel time)
  • A statement that all expenses related to travel to / from the training and any incidentals will be covered by the nominating organisation.  (Please note that there is no cost for the training itself and all accommodation / meals during the training will be provided.)
  • Confirmation statement outlining at least ONE of the following:
  • the applicant’s technical background and expertise
  • humanitarian and emergency experience (if any)
  • ​​​A statement indicating the likelihood / ability of the candidate being deployed to the field for an emergency in the future.
  • Since this course has a very specific participant profile, a strict selection process is applied. All organizations nominating participants should filter and prioritize their candidates internally before submitting.

    Please do not submit your application without approval from your correct nominator. Only complete applications will be considered. FITTEST Training Services should receive complete applications only and should not be copied on internal correspondence.                                   

    If you belong to....  The Nomination Should Come From...
    An ETC Partner organization Your organization ETC focal point
    WFP Either a RITO or Chief
    WFP Stand-by Partners  Your organization focal point for WFP
    All other organizations    A manager that is globally responsible for emergency ICT and telecommunications across your organization

3. A CV outlining your current title, organisation, role and responsibilities as well as past experience

4. A snapshot of the completed application form

Participant Information

Instructors’ and course managers’ will be given basic profile information about the course participants, in order to prepare the course appropriately for the audience. This may include contact information such as email addresses.

Pre-Course Requirements

Once accepted onto the course, there is a mandatory requirement to complete the pre-course program, which is technical in nature. To make sure all participants’ share a basic understanding and to facilitate the learning process, the pre-course program must be completed before the start of the course.

Evaluation of Participants

Participants will be evaluated based on their participation during the course and a practical assessment designed to check the effectiveness of the training and competence.

Post-Course Requirements

After the course participants will be encouraged to keep their skills and knowledge up to date through regular updates.