Let's Net

Format
Duration: 5 weeks Blended / Category: Technical / Service Area: Internet Connectivity

 

The next Let's Net will be delivered from March 25 to May 1, 2024. Applications are now closed. Please click here for more information.

Let's Net provides humanitarian ICT staff with the skills and tools to deploy, maintain, troubleshoot, operate and de-commission the ETC Rapid Response Data Solution in emergency and field operations as part of a team of ETC responders. During the course, participants will practice with the actual solution, using equipment provided by ETC partners emergency.lu and Ericsson Response.

Developed by WFP in cooperation with the Government of the Grand-Duchy of Luxembourg and Ericsson Response, the course is focused specifically on the ETC Rapid Response Data Solution.

 

Target Audience

The course is targeted at ICT responders from ETC partner organizations, who will be deployed in emergency operations with the ETC to deploy/operate data connectivity. Participants must be available for deployment in this type of role. Emergency experience is an advantage. A good technical background and current practical experience with data communications and IT are required to successfully complete the course.

Number of participants: 16

 

Objective

The objective of this course is for participants to be able to deploy, maintain, troubleshoot, operate and de-commission the ETC Rapid Response Data Solution in emergency and field operations as part of a team of ETC responders.

 

Learning Objectives

During and after the course, participants will be able to:

Explain the concept and implementation of the ETC Rapid Response Data Solution and how this solution is used to provide connectivity and services in emergency and field operations.
Deploy, maintain, troubleshoot, operate and de-commission the ETC Rapid Response Data Solution in emergency and field operations as part of a team of ETC responders.
Conduct technical site assessments based on a standard assessment checklist, analyse the results and plan for deployment of the ETC Rapid Response Data Solution at the assessed site.
Deploy, maintain, troubleshoot, operate and de-commission emergency.lu VSAT systems as part of the ETC Rapid Response Data Solution.
Deploy, maintain, troubleshoot, operate and de-commission the Ericsson Response WIDER system, including wireless access, wireless links and user management, as part of the ETC Rapid Response Data Solution.
Support end-users in accessing connectivity and services provided by the ETC Rapid Response Data Solution.
Explain the need for cyber security and implement appropriate measures for the ETC Rapid Response Data Solution.
Perform practical technical skills needed to deploy the ETC Rapid Response Data Solution.
Organize, document and hand over ETC Rapid Response Data Solution deployment sites.
Explain the ETC Rapid Response Data Solution to technicians in field conditions to enable these technicians to support deployment of the solution and services.
Demonstrate the ability to operate as part of a team.
Demonstrate a service-oriented mindset.

 

Topics Covered

Concept and implementation of the ETC Rapid Response Data Solution
The importance of cyber security
emergency.lu VSAT systems
Wireless access and link systems, including user management
Site assessments for VSAT and wireless (link) sites
Foundational technical skills - connectors / cables, multi-meters, weather proofing
Physical installation, troubleshooting and maintenance of VSAT and wireless systems
Site organization, documentation and hand-over
Explaining technical systems in field conditions
End-user support and a service mindset

 

Format and Language

The course focuses on building hands-on skills through practical exercises and simulations. The theory and concepts needed to perform the skills are covered through a blended learning approach, combining e-learning modules, online sessions and classroom sessions. All course materials are in English only and, given the technical nature of the content, participants must have strong English language skills to successfully complete the course.