Ref. Number
Standard/Optional service
Activation time
3rd week
Service summary text
Large scale printing and scanning facility (larger than A4 format)
Humanitarian workers need facilities that allow them to print, copy or scan documents larger than A4

A centralized service that provides access to printer and scanner size A3. Standard A3 paper and toner/ink is included. Service is available for staff from UN Agencies and from NGOs.

Service Description Status
Standard features
- Provision of b/w printer size A3
- Provision of scanner size A3
- Provision of b/w copy machine size A3
Optional features
- Provision of colour printer size A3
- Provision of colour copy machine size A3
Activation trigger

Service requested from one or more organizations.

Deactivation trigger

Emergency project completed and services are decommissioned or hand-over arrangements established (MOU)

Time for service delivery after activation
Third week
Voice and data services at least level D1.1 and D2.1 established. Customer Service 1.0 established.
Responsibilities of service recipients

Not applicable

Specifications for end-user terminals

Service recipients need to save and bring digital files on standard media e.g. CD/DVD or external memory devices with USB 1.0 or 2.0 connections.

Cost to service recipients
On cost recovery
Technical support
Customer service 1.0 help desk
Maintenance arrangements
Not applicable