Ref. Number: 
CS3.0
Standard/Optional service: 
Optional
Activation time: 
3rd week
Service summary text: 
Large scale printing and scanning facility (larger than A4 format)
Purpose: 
Humanitarian workers need facilities that allow them to print, copy or scan documents larger than A4
Description: 

A centralized service that provides access to printer and scanner size A3. Standard A3 paper and toner/ink is included. Service is available for staff from UN Agencies and from NGOs.

Service Description Status: 
Final
Standard features: 
- Provision of b/w printer size A3 - Provision of scanner size A3 - Provision of b/w copy machine size A3
Optional features: 
- Provision of colour printer size A3 - Provision of colour copy machine size A3
Activation trigger: 

Service requested from one or more organizations.

Deactivation trigger: 

Emergency project completed and services are decommissioned or hand-over arrangements established (MOU)

Time for service delivery after activation: 
Third week
Dependencies: 
Voice and data services at least level D1.1 and D2.1 established. Customer Service 1.0 established.
Responsibilities of service recipients: 

Not applicable

Specifications for end-user terminals: 

Service recipients need to save and bring digital files on standard media e.g. CD/DVD or external memory devices with USB 1.0 or 2.0 connections.

Cost to service recipients: 
On cost recovery
Technical support: 
Customer service 1.0 help desk
Maintenance arrangements: 
Not applicable