The purpose of the ICT Assessment is to review the capacity and operational status of the existing voice and data services available to the humanitarian community, and to assess whether these are satisfactory or what additional common ICT services are needed to support the operations of the humanitarian community. This will include: - Documenting the existing voice and data services available to the humanitarian community in the area(s) of operation, this will include local public infrastructure and services and private/independent solutions of humanitarian organizations. - Identification of gaps relative to the standard ETC services. - Assess the key ICT priorities and service offerings defined. - Identification of requirements which will enable and support ETC service catalogue activities and operational requirements in respect to emergency voice and data services for the humanitarian community.
- Key findings and recommendations.
- Identification of unmet requirements which will for basis/justification for future ICT infrastructure projects
Voice Connectivity
- PTT landline services
- Cell phones, SMS, 3G/4G
- SMS
- Roaming
- Sat Phones
- Skype/VoIP
- PBX
Data Connectivity- upstream connectivity
- BGAN
- VSAT options
- Local providers (ISP, WiMAX, GSM, 3G/4G data)
- Existing UN infrastructure
Data Connectivity- last mile
- Point to point
- Wireless provision
- Provision of cyber cafe type of emergency data connectivity and voice telephony.
High Definition Video Conference.
Data center with server hosting. Disaster recovery service for data.Human resource capacity and staffing requirements
Environmental requirements
- Electrical
- Air conditioning
Post initial emergency (60 days+) assessment of common infrastructure (long-term data and voice communication services) requirements including cost sharing and service charge back.
Emergency is declared and ETC activated
Emergency is declared and ETC activated