Ref. Number: 
S1.1
Standard/Optional service: 
Standard
Activation time: 
1st week
Service summary text: 
Establish and maintain an independent security communications network with coverage of Common Operational Areas
Purpose: 
Humanitarian workers need to constantly be contactable as well as have the facility to contact the main office and each other within an operational area
Description: 

Basic coverage around the main operational center. This service may require re-programming of the equipment

Service Description Status: 
Final
Standard features: 
Provide an independent security communications network with coverage of common operational areas to allow humanitarian workers to communicate with each other, with offices and vehicles
Optional features: 
Not applicable
Details of service level: 
Not applicable
Activation trigger: 

Country specific MOSS requirement

Deactivation trigger: 

Country specific MOSS requirement

Time for service delivery after activation: 
First week
Dependencies: 
This service will depend on importation and frequency agreement with the host government. In exceptional cases often based on government regulations, the UHF band will be used. Geographical obstacles might also limit the area covered
Responsibilities of service recipients: 

Provide end-user devices, installation or maintenance of radio equipment for any individual organization

Specifications for end-user terminals: 

VHF: 136-174MHz, 12.5kHZ channel spacing, Sel-5 (EEA 40ms)

UHF: 403-470MHz, 12.5kHZ channel spacing, Sel-5 (EEA 40ms)

Cost to service recipients: 
No cost of the service during the project
Technical support: 
The service provider will be responsible for the operations of all hardware, software and network equipment and service availability throughout the project duration. The ETC Coordinator is the focal point for technical support issues
Maintenance arrangements: 
Same as Technical Support, see above
Name of provider(s): 
Emergency Telecommunications Cluster Lead Agency, Ericsson Response, emergency.lu
Provider contact details: 
Local ETC Coordinator
Sponsoring agency/ MoU: 
World Food Programme