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A call centre in Tripoli, managed by the World Food Programme, needs funding to keep up with the demand for information
By Suzanne Fenton
The Emergency Telecommunication Cluster’s (ETC)Service Catalogue was first introduced in 2010 to capture the list of services the cluster could provide as part of an emergency response or preparedness activity.
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From 06 to 21 July, the ETC team is conducting a joint assessment mission with the United Nations Department of Safety and Security (UNDSS) to Kyiv.
- From 23-26 May, the ETC team conducted a mission in support of the setup of a Security Operations Centre (SOC) managed by the United Nations Department for Safety and Security (UNDSS) in Mukachevo.
- The ETC checked the configuration of security communications sy
- On 27 June, the ETC Services for Communities Officer, in collaboration with WFP, organised a focus group discussion to collect feedback on the ETC Chatbot in an internally displaced people (IDP) collective centre in Lviv.
- From 22 to 26 June, the ETC conducted an assessme
gear.UP 2024 kicks off next month! ?
Key humanitarian partners will come together under the ETC and Logistics Cluster to test their ability to respond to emergencies. Hear from previous participants on the impact of the simulation ?
By Emma Wadland
Also published on World Food Programme Insight
- ITU launches new guidelines to assist countries develop national emergency telecommunication plans
Accessing clear and credible health information is essential during a pandemic, often saving lives.