ETC Operations Course 2023

Virtual + Luxembourg
09:00 am GMT

Applications are now closed.

This is a blended course and will include 3 weeks of virtual engagement prior to a 3-day in person training.

Training Category: Management

Dates and Duration:  

Virtual:  3 weeks (6 November to 24 November 2023), approx 4.5 hours per week (Please download course flow for more details)

In-person: 28 to 30 November 2023

Seats: 20 

Application Deadline:  20 September 2023

Costs and requirements 

There is no fee for the course itself. Accommodation and meals during the in-person training will be covered. 

Participant travel including flights, terminals, allowances (as applicable) and other incidental costs must be covered by the sending organization. Any COVID-19 related costs including costs for mandatory testing, quarantine (if applicable), in duty station or the location of the course. will not be covered by the ETC. 

Target Audience 

Humanitarian responders who are likely to deploy with the ETC or as part of other inter-agency ICT emergency responses. Applicants should be experienced professionals with some experience of operating in an emergency response environment and who are capable and committed to be deployed to or support ICT response to emergencies. 




  • Humanitarian and emergency experience 

  • Commitment to deploy 

  • Project Management experience 

  • Good inter-personal skills and a can-do attitude 

Please Note: 

  • Knowledge of ETC is desirable but not a pre-requisite 

  • Applicants with some technical background/training will be prioritized 

Please note that: 

  • This is a blended programme. Participants will be expected to complete the online modules prior to the classroom training and will be expected to be fully engaged during the 3-day in-person training, including the evenings. Participants may not get the opportunity to carry on with their regular work for the duration of the training. 

  • Although the eLearning modules are self-paced, they link to subsequent sessions and must be completed by the scheduled dates, which will be communicated ahead of course commencement.

  • Live online sessions will require full attendance and absence from such events may result in lack of completion certificate for the participants.

  • All applicants should ensure that their respective management and immediate supervisors have endorsed their application and availability for the duration of the programme including the designated number of hours per week.




  1. Application Form 

Please fill out the application form online here. (Note that incomplete forms will not be considered) 


  1. Nomination Letter 

The nomination letter must meet the following requirements: 

  • Must come from a manager that is responsible for emergency IT and telecommunications across the applicant's organisation globally (for example, a CIO, Chief of IT, Regional IT Officer).  

  • Be written on organizational / company letterhead 

  • Full name, organization and position title of the candidate being recommended 

  • Full name, organization and position title of the nominator 

  • Contact information of the nominator (email address / phone number) 

  • A statement indicating that the candidate will be released from official duties for the duration of the training. This includes dedicated time per week to complete online training from 6 to 24 November 2023 as well as official release for classroom training from 228 to 30 November 2023 plus travel time. 

  • A statement that expenses, if any, related to the training will be covered by the nominating organisation. 

  • Confirmation statement outlining at least ONE of the following: 

  • Experience in directly supporting deployment of ICT services in a humanitarian context 

  • Project management experience 

  • A statement indicating the likelihood / ability of the candidate being deployed to the field for an emergency in the future 


Please note that prior to requesting a nomination letter from the designated nominating authority, you must engage with your supervisor for endorsement and approval of the training activity vis a vis your work profile, responsibilities and upcoming commitments.

3. Updated C.V.  

For your application to be considered, please email with your C.V., nomination letter, and a screenshot showing the successful completion of the application form.